Terms & Conditions​



Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ozone Consultancy Ltd., relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.



The term Ozone Consultancy Ltd. or "us" or "we" refers to the owner of the website whose registered office is Mount Temple, Moate, Co. Westmeath. Ireland. Our company registration number is 410162 and registered in Ireland. The term you refers to the user or viewer of our website. The use of this website is subject to the following terms of use:



The content of the pages of this website is for your general information and use only. It is subject to change without notice.This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, Address, email & Phone details.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ireland.

 

PRIVACY POLICY



Introduction



We at Ozone Consultancy Ltd., respect your right to privacy and comply with our obligations under the Data Protection Act 1988 and the Data Protection (Amendment) Act 2003. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while visiting this website. If you are not happy with this Website Privacy Policy you should not use this website. By visiting this website, you are accepting the terms of this Website Privacy Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

Collection of Information We retain two types of information: 



"Personal Data"

This is data that identifies you or can be used to identify or contact you and can include your name(s), address(es), telephone number(s), date of birth, gender and occupation. Such information is collected from you in order to fulfill a request for an account on this site.

"Non-Personal Data"



Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you and which can be used to help us to make our site more user friendly. It includes statistics such as the number of visitors to our site and the browser types used. Telephone calls may be monitored or recorded to ensure that we carry out your instructions correctly and to help improve the quality of our service and in the interests of security.

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Use of Information

Personal Data

We will process any Personal Data you provide to us for the following purposes:

• to provide you with the credit report you have ordered;

• to assist you with any queries you may subsequently have in relation to your account.

• Non-Personal Data

• We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website



Cookies



Like many websites, this site uses session cookies that we transfer to your computer for the duration of your visit. We use the session cookie to track your progress through the online application pages of this site, allowing us to maintain the security and integrity of the data being used. If you have chosen to disable session cookies on you browser the site will switch to URL redirection, allowing you to use all aspects of the online service.



Disclosure of Information to Third Parties

Ozone Consultancy Limited will not divulge customer personal data to a third party unless we have received customer authoristation OR we are required to do so in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

We may share Non-Personal Data with third parties, where such information is combined with similar information of other users of our website, for the purpose of the further development of this web site.



Sale of Business



We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us.



Security



The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. The use by you of this Website is at your sole risk.

However, we will take all reasonable steps to protect your Personal Data. These steps include the use of Secure Socket Layer (SSL) technology to encrypt your Personal Data and Credit or Laser card information.  As you use the online application facility, you will see the padlock in your browser's security display indicating the transfer of all data between your browser and our site has been encrypted. Your laser or credit card information is not retained on this site, rather it is securely transferred to  a secure online payments provider.



Liability



Ozone Consultancy Ltd., shall have no liability or any responsibility whatsoever for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, use, inability to use or change in content of, this website or arising from any other website you access through a link from this website or from any actions we take or fail to take as a result of any electronic mail messages you send us. Governing Law and Jurisdiction. Information appearing on this website is provided in accordance with and subject to the laws of the Republic of Ireland and the laws of the Republic of Ireland govern the conduct and operation of this website. The courts of the Republic of Ireland have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with this Legal Statement, the information contained on this website, and any use made of that information. Any such claims or disputes shall be resolved in accordance with the laws of the Republic of Ireland.

Changes to the Website Privacy Policy. Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.











Introduction.

Software -as-a Service Provision



Ozone Consulutancy Ltd., a realtime monitoring online services company. Ozone Consultancy Ltd., do not charge any advance fees to the customers withoutt prior written consent which will be in the form of a purchase order. Ozone Consultancy will charge the customer cards based on a calender month but 60 days in arrears, therefore you will have received our service for at least 60 days prior to the first 30 day payment been taken from your card. This will mean that as a customer you will only ever be charged for service which have be received over 28 days prior  to the charge. (ie. January invoice will be charged on February 28th)



Returns & Cancellations



Ozone Consultancy Ltd hope that you will be delighted with the service  received, however from time to time errors are made or minds are changed, in circumstances where a Customer wishes to cancel an order or return a product the following information will guide you through the process. We make every effort to ensure that the service we provide will be available 99.9999% of the time. If and error occurs we will contact you within 3 hours to let you know and we will keep you updated with regard to our service. In the event of an issue we ask that you contact us immediately by email and we will endeavor to fix any issue as quickly as possible. If you have submitted your order, it may still be possible to cancel your order within 12-24 hours of the order being placed or/and if you haven't received your confirmation, Please email your cancellation marked URGENT CANCELLATION to info@ozoneroam.com. Ensure you state your name, address and product ordered on the email. If however your order has already been dispatched and you still wish to cancel, you will need to wait until you receive the product and then follow our returns procedure. We operate a no quibbles returns policy.



Seven-day cooling off period  EU Customers only



If you change your mind you can cancel the order within 7 working days. By law Customers located in the European Union (including UK) purchasing goods from Sellers located in the European Union have the right to withdraw from the purchase of an item within 7 working days. Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item as follows:

Order cancellations must be made by by email within 7 days of having received the items.

• They must be returned in their original packaging, unused and in a re-saleable state.
• We will not refund the cost of  postage and packaging costs of the original order, your cost in returning the item to us or any other additional charges unless you return the item because it is deemed faulty or defective.
• If a product is damaged or faulty, we will arrange to send you a replacement as soon as possible.



We offer a 14- day returns policy, whereby you have up to 14 days from receipt of your goods to return item(s) for any reason, as long as both the packaging and the goods remain intact. Please note that the parcel is your responsibility until it reaches us so please ask for proof of postage from your post office. We require that you email us to notify us of your dissatisfaction so we will be expecting the returned item and if a refund or exchange item is required. Exceptions do apply where items are personalised, custom-made or commissioned at point of sale. We are sorry but made-to-order items,  non-refundable unless faulty.



We advise that you send the returns by recorded delivery or request a free Certificate of Posting from your post office.  Unfortunately we are not able to cover the cost of returns postage. If the return is the result of an error by Ozone Consultancy Ltd, we will refund the delivery change otherwise the delivery charge is non-refundable. Where an item is agreed to be faulty, the cost of this returns postage will be refunded along with the value of the item returned and the delivery charge. You must obtain proof of postage in order to receive a refund for the postage cost for a faulty item.



Where a return is acceptable, a full refund (including p&p fees if the product is deemed faulty) will only be made via our payment providers or PayPal or to the credit or debit card used to place the order. Refunds can only be made by Ozone Consultancy Ltd via our online payments system provide by our credit-card processing centre or PayPal.

Our address for returns is:  Ozone Consultancy Ltd., Tullybane Mount Temple, Moate, Co Westmeath Ireland. This returns policy does not affect your statutory rights.



Returns Procedure



If returning an item(s) under the 14-day returns guarantee, please email us to let us know prior to sending the item back. It also allows us to understand your reasons for returning the goods and to monitor quality and customer service. Once the email has been sent you need to return the item(s) in their original condition, with labels still attached and with original packaging intact and in re-saleable condition. Please return the goods appropriately packed and securely to Ozone Consultancy Ltd.,  When Ozone Consultancy Ltd.s has received and checked the item(s), and there has been no error on our part we will refund only the cost of the item. The refund will only be made via our payment provider PayPal  or to the credit or debit card used to place the order. Refunds can only be made by Ozone Consultancy Ltd., via our online payments system  or PayPal. We will send you confirmation of the refund via email. The cost of returning the item will be at your expense. Where an item is agreed to be faulty, the cost of the returns postage will be refunded along with the value of the item returned and the delivery charge for that item. You must obtain proof of postage in order to receive a refund for the postage cost for a faulty item. Refunds or exchanges will be made to you within 28 days of receipt of the returned goods, as long as you have followed all of the procedures and time-frames above, and conditional upon stock availability.



Exceptions to Returns



However, we do not accept returns on products made to order or ordered especially for you. We recommend that you order samples to check prior to a full order of products.